At Monessen Hearth, safety is our number one priority for our members, customers, and partners. At this time, our call center is temporarily down from taking inbound calls. We are committed to providing you with exceptional service during this difficult time, which is why we will continue to provide consumer support via email. Please complete this form and a member from our customer care team will contact you directly by email. If you are submitting the form after hours, you will be contacted the next day. Thank you for your understanding.


Call center Hours:
Monday through Thursday: 8:00 a.m. to 4:30 p.m. (CST)
Friday: 8:00 a.m. to 4:00 p.m. (CST)
Closed Saturdays, Sundays and most major U.S. holidays


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