Customer Care


Customer Care

We want you to be very satisfied with your Monessen product. This section contains helpful information to ensure that your product is safe, reliable and easy-to-use.

Common Questions

Browse our common questions section for answers to questions about our products, installation, service, maintenance, and more.

User Guides & Manuals

For more information about your Monessen product take a look at our user manuals and product brochures.

Product Registration

Thank you for purchasing a Monessen product! Registering your product is an important step in protecting your investment.

Fireplace & Stove Glass Safety

Monessen is dedicated to protecting our customers and families from potential burns from glass-front fireplaces, stoves and inserts.


Learn all you need to know about our products!